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不同车型的市场保有量不同，其售后保障能力也不同，例如：低位驾驶三向堆高车和高位驾驶三向堆高车同属窄通道叉车系列，都可以在很窄的通道内（1.5～2.0米）完成堆垛/堆高、取货。但是前者驾驶室不能提升，因而操作视野较差，工作效率较低。由于后者能完全覆盖前者的功能，而且性能更出众，因此在欧洲后者的市场销量比前者超出4～5倍，在中国则达到6倍以上。因此大部分供应商都侧重发展高位驾驶三向堆高车，而低位驾驶三向堆垛叉车只是用在小吨位、提升高度低（一般在6米以内）的工况下。在市场销量很少时，其售后服务的工程师数量、工程师经验、配件库存水平等服务能力就会相对较弱。
Different models of different market holdings, the customer service support ability is different, such as: low driving to three car pile high and high driving three to the stacker are narrow channel forklift series, can be in a very narrow channel (1.5 to 2 meters) high, pick up the pile / finished stacking. But the former cab can not be promoted, so the operation field is poor and the work efficiency is low. Because the latter can completely cover the former function, and the performance is more outstanding, so in Europe, the latter market sales than the former 4~5 times, and in China, more than 6 times. Therefore, most suppliers focus on the development of high driving, three to pile high vehicle, and low driving three to stack forklift, only used in small tonnage, lifting height is low (generally within 6 meters) of the working conditions. When sales in the market are very small, the number of engineers, engineers' experience and inventory levels of after-sales services will be relatively weak. |
